1. Introduction

This Privacy Policy explains how Ethical Excellence Global (EthicaX) Ltd collects, uses, stores, protects, shares, and manages personal data when users access EthicaX websites, accounts, dashboards, verification services, Smart QR Pages, payment-enabled services, marketplace/ecommerce services, institutional services, and related platforms.

2. Personal Data We May Collect

• Name, email address, phone number, username, profile details, and account information.
• Institution, employment, education, certificate, identity, and trust profile information submitted by users or institutions.
• Payment references, transaction details, wallet/earning records, subscription records, and order information.
• Uploaded files, images, documents, Smart QR Page content, marketplace/ecommerce media, and user-generated content.
• Technical data such as IP address, browser type, device information, page visits, QR scan activity, login activity, and security logs.

3. How We Use Personal Data

• To create and manage accounts.
• To verify certificates, ID cards, profiles, institutions, and trust records.
• To provide Smart QR Pages, network discovery, marketplace/ecommerce, task, wallet, and payment services.
• To process payments, subscriptions, commissions, seller credits, wallet records, and transaction notifications.
• To provide support, security monitoring, fraud prevention, compliance review, and service improvement.

4. Payment Data

EthicaX may use licensed payment processors such as Paystack to process payments. EthicaX does not intentionally store full card details. Payment processing is handled by the payment gateway according to its security and compliance standards.

5. Sharing of Personal Data

EthicaX may share data only where necessary for service delivery, payment processing, legal compliance, institutional verification, fraud prevention, support, or user-authorized disclosure. EthicaX does not sell personal data to advertisers.

6. Data Protection Rights

Subject to applicable law, users may request access, correction, update, restriction, or deletion of personal data where appropriate. Some records may be retained for lawful verification, financial records, security, dispute resolution, or institutional accountability.

7. Data Security and Retention

EthicaX applies reasonable administrative, technical, and organizational safeguards. Data is retained as long as necessary to provide services, maintain verification records, comply with legal obligations, resolve disputes, prevent fraud, and preserve trust records.

8. Cookies and Analytics

EthicaX may use cookies, logs, and analytics tools to support login sessions, security, user experience, performance monitoring, and service improvement.

9. Contact

Privacy requests may be sent to: office@ethicax.org

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