1. Introduction

These Terms and Conditions govern the use of EthicaX websites, dashboards, verification services, Smart QR Pages, institutional services, payment-enabled services, digital trust services, marketplace/ecommerce tools, engagement services, wallet-related displays, and other services provided by Ethical Excellence Global (EthicaX) Ltd.

By using EthicaX, creating an account, verifying a record, making a payment, publishing a Smart QR Page, registering an institution, or participating in any EthicaX service, the user agrees to these Terms.

2. Nature of Services

EthicaX provides digital infrastructure for ethical excellence, certificate authorization and verification, identity and trust records, Smart QR Pages, engagement services, institutional records, marketplace/ecommerce listings, network discovery, payment-enabled transactions, and related services.

3. Accounts and User Responsibility

• Users must provide accurate information.
• Users are responsible for login confidentiality.
• Users must not impersonate another person, institution, company, or government body.
• Users must not upload false certificates, false identity records, illegal goods, fraudulent listings, or misleading information.
• EthicaX may suspend accounts that violate these Terms or applicable law.

4. Payments, Pricing, Fees and Commission

Some services require payment, subscription, renewal, commission, service charge, or transaction fee. Payment may be processed through approved payment gateways such as Paystack or other supported payment providers.

• EthicaX may charge commissions on marketplace, ecommerce, smart page, task, or service transactions.
• Commission rates may be set by EthicaX Admin and may vary by service type, seller plan, product category, or business model.
• Seller earnings may be credited to seller wallet/ETHX balance where enabled.

5. Refunds and Cancellations

• Delivered digital verification, QR generation, and completed digital access services may be non-refundable.
• Subscriptions may be cancelled according to applicable plan rules.
• Marketplace/ecommerce refunds may depend on seller terms, delivery status, product condition, and dispute review.
• Failed payment reconciliation will require review of transaction references.

6. Prohibited Use

EthicaX must not be used for illegal, fraudulent, abusive, deceptive, harmful, or unauthorized activity. Users must not sell prohibited goods/services, violate intellectual property rights, distribute malware, publish unlawful content, misuse personal data, or process payments for restricted activities.

7. Smart QR Pages, Marketplace and Ecommerce

Users who publish pages, listings, shops, live broadcasts, radio pages, services, events, fundraising, or membership pages are responsible for ensuring that their content is lawful, accurate, and not misleading. EthicaX may remove, hide, suspend, or review pages that breach trust, safety, payment, IP, or legal requirements.

8. Limitation of Liability

EthicaX will use reasonable efforts to provide secure and reliable services. EthicaX is not liable for losses caused by user fraud, incorrect user data, third-party network failures, payment gateway downtime, unlawful seller activity, or events beyond reasonable control.

9. Contact

For questions about these Terms, contact EthicaX at: office@ethicax.org

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